Frequently asked questions
+ How do your tees fit?
Adult t-shirts come in two styles, slim and oversized fit. The oversized fit is more generous across the body and has longer sleeves and body. The slim style is slightly fitted without being tight and clingy. See our fit guide for more details.
+ Did you say free shipping?
All packages will be sent Royal Mail 2nd class for free - because we all love free shipping. You can choose to upgrade this to first class by paying an additional fee at checkout. The price will vary depending on the number of items but starts at £1.50 and means your item will be prioritised and sent Royal Mail 1st class. At present we do not offer tracking or a speedier service for International deliveries.
+ How long will it take to get my order?
All t-shirts are hand lettered to order and will be sent out within 3-5 business days of your order. If you pay for the 'I need it quicker' service, your order will be popped to the front of the queue and sent Royal Mail 1st class. I always endeavour to get your t shirts out as quickly as possible You will always be notified by email when your order is on it's way to you. International packages are sent on the Standard International rate, unfortunately there are no faster upgrades available at the moment.
Standard Delivery - approx 7 business days from ordering
'I need it quickly' - approx 4 business days from ordering
+ How do I care for my t-shirt?
We recommend washing on cold and avoiding running a hot iron over the lettering. The lettering is more than capable of withstanding washing but is a bit delicate around heat and you may risk losing the texture (especially with the fuzzy lettering) if ironed.
+ Do you accept returns?
We would prefer that you receive an item you are delighted with however we are happy to accept returns within 7 days of receipt of your item. We do ask that prior to ordering that you check the fit guide to reduce the chance you have to go through the hassle of a return due to sizing.
As we are a very small business we do require that returned items are unworn, with all original tags and free from stains when sent back to us. You will be responsible for the postage costs associated with sending anything back to us. Once we receive the item and confirm it is in a saleable condition, we will issue a refund. We cannot be responsible for lost return packages, you need to follow up with your shipping provider.
To begin the returns process please send an email to firstname.lastname@example.org and provide your order number and returns reason.